Primary Care Reports

Frequently Asked Questions:

• MyPractice Primary Care Plus (with Screening Activity Report data)
• Registration and ONE ID
• Screening Activity Report (SAR)
• MyPractice Primary Care Physician Report

Other Resources:

• Primary Care Quality Improvement (QI) Hub
• Learning series- Using your data for QI in primary care
• Conversations with Clinicians - YouTube
• MyPractice Primary Care Report Technical Appendix

ONE ID is an identity and access management service that is home to a variety of reporting resources for physicians. All tailored Primary Care Reports from Ontario Health require ONE ID to authenticate users. Learn more about other services and resources available through ONE ID in the Overview of ONE ID Services.

MyPractice Primary Care Plus (with Screening Activity Report data) Registration:

If you are a physician:

• Register for ONE ID via the College of Physicians and Surgeons of Ontario (CPSO) using the Registration Guide
  • eReport and MyPractice Primary Care Plus (with Screening Activity Report data) enrollment will be granted by Ontario Health within 1 business day of ONE ID registration.
• Once enrolled, the Screening Activity Report (SAR) portion of the MyPractice Primary Care Plus (with Screening Activity Report data) will be available immediately.
• Access your MyPractice Primary Care Physician Report by logging into eReport using your ONE ID and consenting to the notification to collect personal information.
  • The consent page will appear during your first eReport login, and is also available thereafter as a link within the MyPractice Primary Care Plus (with Screening Activity Report data).
  • After consenting, you will be able to review your MyPractice Primary Care Physician Report at the next refresh cycle.

If you are a delegate:

• Physicians should send a registration request to oh-servicedesk@ontariohealth.ca on behalf of their delegate.
• Once the request is received, your Local Registration Agent (LRA) or the Ontario Health Service Desk will book a registration appointment to set up your ONE ID account and enroll you to the MyPractice Primary Care Plus (with Screening Activity Report data).

Please note that physicians must first be registered with ONE ID before a delegate can be assigned to view their MyPractice Primary Care Plus (with Screening Activity Report data). Delegates may only view the embedded MyPractice Primary Care Physician Report if the physician has consented to the notification to collect personal information in eReport. Learn more information about appointing delegates.

For assistance with report access and registration please call 1-866-250-1554 or email oh-servicedesk@ontariohealth.ca.

SLZ SAR Registration:

If you are a Sioux Lookout Municipality and Sioux Lookout Zone Physician:

• Register for ONE ID via the College of Physicians and Surgeons of Ontario (CPSO) using the Registration Guide
• Send a registration request to oh-servicedesk@ontariohealth.ca and include your name and College of Physicians and Surgeons of Ontario (CPSO) number
• Once you have a ONEID, send a request to ICCU@ontariohealth.ca to request access to view the SLZ SAR.

If you are a Sioux Lookout Municipality and Sioux Lookout Zone Nurse:

• Send a registration request to oh-servicedesk@ontariohealth.ca and include your name and the CPSO number of the physician you support or your nurse registration number (ONA)
• Once you have a ONEID, Send a request to ICCU@ontariohealth.ca to request access to view the SLZ SAR.

If you are a delegate:

• Send a registration request to oh-servicedesk@ontariohealth.ca and include your name and the CPSO number of the physician you support in your email request.
• One you have a ONEID, send a request to ICCU@ontariohealth.ca to request access to view the SLZ SAR.

Ontario Health has closely followed industry privacy and security standards in the development and operation of the MyPractice Primary Care Plus (including Screening Activity Report data).

Some information contained in the report is highly sensitive and contains personal health information. The disclosure of personal health information by Ontario Health to family physicians is permitted under the Personal Health Information Protection Act (PHIPA), 2004.

We have a robust privacy program in place to protect the personal health information that we collect, use, and disclose. Read more about Privacy.

In handling data from First Nations, Inuit and Métis (FNIM) sources, we respect the First Nations Principles of Ownership, Control, Access and Possession (OCAP), Métis collective and self-determined data management and governance principles, and Inuit data governance principles.

How Physicians and Nurses Should Protect Patient Information

• All users should remember that the report contains personal health information, which must be kept confidential at all times.
• User names and passwords must never be shared.
• The site must not be accessed from non-secure computer systems, such as a computer in a public library or cyber café.
• Protecting the privacy of patient information is a shared responsibility. Once the report is downloaded, users are responsible for protecting the information on their systems and complying with PHIPA and their own organization’s privacy policies and procedures. This means, at a minimum, keeping computers up-to-date, running anti-virus software and scans, and using encryption. For further information on encryption and computer security, please refer to the following links:
  • Fact Sheet: Health-Care Requirement for Strong Encryption (PDF)
  • Fact Sheet: Safeguarding Personal Health Information (PDF)

You must accept the terms and conditions of use when you first log in, which binds you to them whenever you visit the site. If the terms and conditions of the site are changed, you will be prompted to accept them again before you proceed to your report.